Last updated: May 24, 2026
Kepa Solutions sells AI-generated digital products (logos, banners, illustrations, business cards, UI kits, web content), delivered instantly via download upon payment confirmation.
Because these products are immediate, intangible, and cannot be returned once downloaded, all purchases and subscriptions are final and non-refundable, regardless of the reason.
By subscribing or making a purchase, you expressly acknowledge that you have:
All subscriptions renew automatically each month until you cancel. You may cancel your subscription at any time from your account:
The only situations that may give rise to a refund are manifest billing errors:
To report an error, contact support@kepasolutions.com within 30 days of the disputed charge. Adjustments are issued within 5 to 10 business days via the original payment method.
Before initiating a chargeback (disputing a payment with your bank), please contact us directly at support@kepasolutions.com. A fraudulent or abusive chargeback (without prior good-faith attempt to resolve) may result in immediate account termination and collection action.
This policy is governed by the laws of the State of Georgia, United States. For consumers in the EU, mandatory consumer-protection law of your country of residence remains applicable if it offers greater protection.
Customer support: support@kepasolutions.com
Response time: within 48 business hours
Hours: Mon–Fri, 9:00 AM – 6:00 PM Eastern Time (ET)